E-commerce that sells and stays compliant

We align legal and operational processes to protect your company without blocking sales.

e-commerce legal support

marki e-commerce, z którymi pracowaliśmy

1koszyk
Baselinker
Atomstore
Autopay
Booste
Cashbene
DPay
HotPay
idoPay
Juo
PayPo
Patronite
Paymove
PlanetPay
PLNY LALA
PushPushGo
Shoper
SkyShop
Slowtico
TubaPay
WP Sklep
WP Desk

how we support e-commerce companies

We translate legal requirements into specific operational processes and business decisions so that your company grows without costly risks.

GDPR audit and risk map

We indicate risk areas that have a real impact on sales, marketing and customer service.

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Terms and Conditions

We create documents for stores and platforms so that they are legal and understandable to the user.

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Data process design

We help implement new rules in checkout, communication and order processing without stopping sales.

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Marketplace

We organize the legal and operational model of the platform, the roles of the parties and the principles of liability.

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SaaS and subscriptions

We design rules for trials, renewals, cancellations and price communication in subscription models.

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Business advisory

We make quick recommendations for campaigns, new features and product changes before a problem occurs.

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regulations and sales process that work in practice

Documentation is intended to support sales and customer service, and not constitute a formality without operational value.

We combine the legal layer with the actual course of purchases. Thanks to this, the rules are consistent with processes in the store, CRM, marketing and customer support.

After implementation, the team has clear rules of operation and customers receive clear communication at every stage of the purchase.

  • Store regulations and promotion regulations
  • Privacy policy and information clauses
  • Returns, complaints and withdrawal policy
  • Message verification and checkout
  • Consistency of the B2C, B2B and cross-border sales models

Documents and clauses ready for implementation

We prepare a set of documents and messages tailored to the real sales model.

Processes embedded in everyday work

We help divide responsibilities and implement procedures that do not burden the team operationally.

Kreator Legal Geek for e-commerce

Automatically generate documents for your online store and online payments in business language, without overloading your team with formalities.

If you need to quickly launch or update your documentation, Kreator Legal Geek takes you from form questions to ready documents in a structured process.

This solution is for standard online stores and covers the needs of small e-commerce businesses.

Kreator is not designed for SaaS models or mobile apps that require an individual approach.

3 simple steps

  1. Choose a document
  2. Fill out the form
  3. Download the ready document

Why it works

  • legally compliant
  • tailored to your model
  • updated when laws change
Start generating documents
Client panel in the Kreator Legal Geek for e-commerce

marketplace without regulatory chaos

We organize the legal model of the platform so that relationships with sellers, users and payment partners are clear and scalable.

In the marketplace model, legal and operational risks appear mainly at the intersection of platform liability, settlement rules and dispute handling.

  • Clear division of roles and responsibilities
  • Consistent rules for sellers and buyers
  • Payment and settlement processes tailored to the business model
  • Transparent procedures for complaints, disputes and moderation

Platform regulations and seller onboarding

We design the rules of cooperation so that they are enforceable and understandable to both parties.

Payment, commission and settlement model

We arrange financial and contract processes for the selected platform transaction model.

Dispute handling and platform liability

We define procedures and decision-making paths that limit escalation and reputational risk.

SaaS and subscriptions: compatibility that doesn't lower conversions

For digital products, we organize the terms of use of the service so that the customer has clear rules and the business can safely scale the pricing model.

Terms of service and terms of service

We create conditions tailored to the product model, sales channels and customer segments.

Trials, renewals and resignations

We design clear subscription rules to reduce disputes and increase revenue predictability.

Price communication and changes in plans

We review sales messages and change policies to ensure they support growth and remain compliant with the law.

GDPR in e-commerce without losing business momentum

We build a process approach to data for sales, marketing, CRM, support and analytics to increase security without creating operational bottlenecks.

In e-commerce, data protection cannot be an add-on to the project. It must be embedded in the teams' daily processes, tools and responsibilities.

  • Privacy policy and information clauses
  • Legal basis for marketing and profiling
  • Data retention and handling customer requests
  • Entrustment agreements with SaaS/martech providers
  • Support in incidents and breaches

GDPR embedded in sales processes

We design solutions for real shopping paths, campaigns and customer service.

Documentation ready for business use

We provide documents and instructions that can be immediately implemented in operations.

AI in e-commerce: preparing for AI Act

We help you safely implement AI in sales, marketing and customer service so that technology development complies with regulatory requirements.

Implementing AI requires an orderly process: from inventory of applications to governance and risk monitoring. Thanks to this, product and marketing teams work faster and the management has control over responsibility.

  • Inventory of AI use cases in the company
  • Risk classification and selection of compliance requirements
  • Transparency towards users and customers
  • Model governance, testing and monitoring
  • Action plan: what to implement now, what to plan in stages

Map of AI applications and process owners

We organize areas of responsibility and requirements for specific AI implementations.

Testing, validation and monitoring procedures

We create rules of thumb that support the safety and quality of AI models.

AI governance for management and teams

We provide a reporting and decision model for high-risk areas.

business consulting for e-commerce owners and managers

We support operational and product decisions on an ongoing basis so that the law does not become a bottleneck to growth.

Launch and campaign support

We verify marketing campaigns and new sales functions before implementation.

Agreements and negotiations with partners

We organize relations with suppliers and partners to reduce contractual and operational risk.

Incidents and breaches

We act quickly on disputes, complaints and reputational risks to limit losses.

contact us about an e-commerce offer

We will show you how to organize legal processes in your e-commerce so they support sales rather than slow them down.

e-commerce practice is led by:

Zofia Babicka-Klecor

Zofia Babicka-Klecor

Founder

Lawyer, e-commerce expert

+48 797 711 924
info@legalgeek.pl

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We will answer how to arrange the legal area of ​​e-commerce to suit the goals of your business.

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